layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Lead Product Manager, AI Agents at Salient | LAYIQ

You've shipped LLM-powered products to real users — not demos. You can reason about prompting, evals, retrieval, tool use, and latency/cost tradeoffs, and you know where models break.
You own outcomes, not artifacts. You move fast, decide with incomplete information, and are comfortable being the most accountable person in the room.
You go to the source. You'll listen to hundreds of calls and sit with ops teams because that's where the real workflow lives.
You're rigorous about measurement. You can tell a model problem from a product problem from a data problem.
You hold your own with engineers. You can read a trace, debate an architecture decision, and write a spec that doesn't need translating.
You have instincts for risk. You know how to design a system that's allowed to be wrong sometimes without that being catastrophic.
You can say no to a large customer and keep the relationship.
You write and present clearly enough to stand in front of a lender's risk committee.
Nice to Have
Voice, IVR, contact center, or conversational AI experience — telephony constraints, barge-in, latency budgets, transcription error, call QA.
Background in lending, servicing, collections, or adjacent financial operations.
Experience hiring or mentoring product managers.
Why This Role
Most AI product roles are features bolted onto an existing business. This is the product. The agent is the company, the market is enormous and underserved, and the problems are genuinely hard — real-time voice, regulated conversations, and a quality bar set by people's mortgages and car payments. You'll have the scope to define how an entire industry talks to its customers.
At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM
, with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage
, a generous 401(k), and catered lunches.
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Lead Product Manager, AI Agents

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