KEY RESPONSIBILITIES (other duties as assigned):
- Process: Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences to achieve or surpass store and individual design sales goals.
- Achieve annual operating benchmarks, and personal objectives.
- Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.
- People: Partner with Store and Sales Managers to provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
- Collaborate with the team to ensure execution of operational excellence.
- Brand Advocacy: Create design concepts and digital presentation with finish selections, furnishings, and decor.
- Translate the client’s lifestyle, taste, and budget into actionable design recommendations.
- Operations: Ensure proper execution of all existing and new systems and administrative procedures.
- Support store management with weekly, monthly and quarterly meetings.
- Support store management with the execution of special projects and promotions.
- Adhere to legal and efficient accounting practices.
- Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
SCOPE & IMPACT:
This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
Education: bachelor’s degree; or equivalent experience.
Experience: 2-3 years in sales or interior design, with a residential emphasis.
Skills: Proficient in Microsoft Office 365, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
Valid Driver’s License
PREFERRED REQUIREMENTS:
Design Certification
Advanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.
Ability to operate motor vehicle.
Ability to stand for long periods of time.
Nearly continuous use of repetitive hand motions, hearing and listening.
Often required to sit, walk, bend and stoop
Subject to inside environmental conditions
Ability to pass background and drug screen.
OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices.
Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40
