Bell Attendant (Seasonal Part-Time) - Soho Beach House Miami

The role…

At Soho House the Bellman is often the first point of contact for all members and guests. As the Bellman you will perform Bell Person responsibilities such as welcoming, assisting and supporting all guests in an elevated but approachable manner. The Bellman is expected to greet guests upon arrival, handle luggage and bulky items, be knowledgeable about Soho House, various amenities / services and act as a helpful and attentive liaison between staff, members and guests.

A successful Bellman will have acute organizational and communication skills, a friendly disposition and willingness to help as well as welcome the opportunity for a little heavy lifting. In this role, you will work closely with internal staff to meet the needs of guests and help create and maintain a refined Soho House guest and member experience.

Main Duties

Conduct Bell service responsibilities such as luggage service upon guest and member arrival and departure, luggage storage, message service delivery, parcel and mail hand-over and other related tasks

Welcome members and guests by opening the entrance door as well as the car door in a professional manner as well as assist with luggage, unload car and deliver to guest room following their check in Greet all guests, patrons and members in a professional, appreciative and approachable way; addressing the guest by name (when applicable/possible), hold the lift for guests and provide property information