Community Manager - Villa Del Mar Apartments

Community Manager - Villa Del Mar Apartments

Oceanside, CA

Who we are:

At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.

About this role:

The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations.

Hourly pay range:

$25.00 - $27.00 DOE.

This position includes an on-site unit as part of the overall compensation package.

What you’ll do - Includes but are not limited to:

• Leadership
• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Administrative
• Develop a cohesive on-site team that reflects the organization's professionalism and quality.
• Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
• Enforce move-in/move-out protocols, including comprehensive inspections.
• Ensure timely submission of payroll and maintain accurate records.
• Financial Management
• Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.
• Complete daily bank deposits and maintain compliance with accounting procedures.
• Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
• Marketing and Leasing
• Promote available units through approved advertising platforms and in-person showings.
• Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
• Analyze market trends to adjust pricing and marketing strategies as needed.
• Support resident retention efforts through timely renewals and community engagement activities.
• Resident and Community Relations
• Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
• Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
• Maintain a safe, well-maintained community and uphold resident satisfaction.
• Compliance
• Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.
• Regularly review and update policies and procedures to reflect legal and operational requirements.

Qualifications and Education:

• A college degree or related coursework is preferred.
• Minimum of one to two years of property management experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.
• Who you are: Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

Competitive compensation and career growth –

As our company continues to grow and expand, so do the opportunities for our team.

Comprehensive Health Benefits –

We offer medical, dental, and vision insurance to keep you and your family healthy.

Tax-Saving Benefits

– Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.

Peace of Mind

– Company-paid life insurance offers financial protection for you and your loved ones.

Work Model

– Strong support for a  work-life balance while keeping you connected and engaged.

Time to Recharge

– Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.