Employee Benefits Representative

Benefits

• Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

• -PTO, holiday pay and holiday of choice
• -401(k) match
• -Life insurance
• -Short-term disability
• -Health, dental and vision insurance
• -Maternity/paternity leave
• -Health savings account (HSA)
• -Flex spending accounts (FSA) – health and dependent
• Position Responsibilities may include, but not limited to: Serve as a primary point of contact for employees and managers regarding benefits eligibility, enrollment, coverage, claims, and plan provisions
• Administer day-to-day benefit transactions, including new hires, qualifying life events, rehires, changes, terminations, and dependent eligibility
• Research and resolve benefits questions and issues, utilizing the benefits hotline, HR systems, and other support channels while partnering with internal teams and external vendors as needed
• Maintain accurate benefits, payroll, and employee data across HRIS, carrier, and vendor systems; identify and resolve discrepancies and processing issues
• Support benefits billing, invoice reconciliation, payroll deductions, HSA contributions, and retirement plan transactions
• Coordinate with brokers, carriers, third-party administrators, and vendors, including supporting reporting, file verification, utilization reviews, and issue resolution
• Support benefits compliance, audits, required reporting, and documentation
• Lead or assist with new hire benefits education and annual open enrollment activities
• Identify opportunities to improve benefits processes, systems, and employee experience and recommend solutions
• Maintain confidentiality of sensitive employee and benefits information and perform other duties as assigned
• Support annual open enrollment activities, including employee communications, system testing, data validation, and issue resolution
• Required Skills and Experience: Associate’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience may be considered
• 2–4 years of experience in employee benefits administration, Human Resources, or a related field, with direct experience supporting benefit programs strongly preferred
• Working knowledge of employee benefit programs, including medical, dental, vision, life, disability, retirement, HSA/FSA, and other employer-sponsored benefits
• Experience working with HRIS, payroll, benefits administration, or other HR-related systems
• Strong analytical and problem-solving skills with exceptional attention to detail and accuracy
• Strong interpersonal and written communication skills with the ability to communicate benefits information clearly to employees, managers, and business partners
• Strong commitment to protecting confidential employee and benefits information
• Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and Outlook; experience with SharePoint or similar collaboration tools preferred