layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Exelon
Baltimore, Maryland; CHICAGO, Illinois; PHILADELPHIA, Pennsylvania; KENNETT SQUARE, Pennsylvania; Washington, Washington, DC; Newark, Delaware
Source: Exelon careers · View original posting
From Exelon's posting. “We” and “our” refer to the employer.
Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes related to IT Asset Management in ServiceNow. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component. Expected to work under minimal supervision.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).
No relocation is available and must currently reside within our service territories
(IL, PA, NJ, DE, MD or Washington DC).
Primary Duties
Support, enhance and maintain ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services in the CMDB.
Execute deep technical configuration and scripting for ServiceNow ITOM, Discovery patterns, schedules, probes, and sensors, Mid server troubleshooting.
Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as the Identification Reconciliation Engine (IRE) Lead the build out, attestation, refinement and troubleshooting of Service Maps to ensure accurate representation.
Perform regular Health Checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies, or other discrepancies and issues that require remediation
Job Scope
Carry out IT activities required to manage service level agreements. Assist others in planning and prioritizing work and schedule.
Works closely with ServiceNow Platform Team, CI Class owners and ITSM peers
Participate in weekly backlog grooming and work track meetings and ensure ITOM, SM, and CMDB enhancements and stories are included in biweekly releases.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: