layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
SailPoint Operations Engineer I (Remote)
First Citizens Bank
Apex, North Carolina
Source: First Citizens Bank careers · View original posting
Employer job description
From First Citizens Bank's posting. “We” and “our” refer to the employer.
Overview
The SailPoint operations engineer is responsible for the day-to-day administration, support, and operational stability of the IGA platform. This role will monitor and troubleshoot SailPoint operations, support identity lifecycle and access governance processes, and partner with engineering, application, and infrastructure teams to resolve issues and maintain platform performance.
This role can be hired remotely in NC, AZ, VA and TX.
Responsibilities & Qualifications
- Duties & Responsibilities: Provide L2/L3 operational support for SailPoint, including incident management, troubleshooting, and issue resolution.
- Monitor provisioning, deprovisioning, account aggregation, identity refresh, certifications, and scheduled jobs.
- Investigate and resolve provisioning failures, workflow issues, connector errors, and data synchronization problems.
- Manage SSL/TLS Certificate for SailPoint application servers, connectors, APIs, databases, and other integrated systems.