layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

ABA Clinic Administrative Coordinator at Camen Behavioral Services | LAYIQ

Daily Clinic Operations
Assist with the daily administrative operations of the ABA clinic.
Maintain an organized, clean, healthy, and professional clinic environment.
Monitor inventory and maintain appropriate levels of office, therapy, clinical, and cleaning supplies.
Coordinate ordering, stocking, and organization of supplies.
Ensure restrooms and common areas remain clean, appropriately stocked, and presentable.
Maintain vacuums, cleaning equipment, and supplies necessary for routine clinic upkeep.
Welcome and assist visitors, vendors, service providers, and families entering the clinic.
Coordinate with vendors and maintenance providers when needed.
Help maintain an inviting lobby and common areas, including seasonal and holiday decorations.
Scheduling & Attendance
Work closely with the scheduling team to coordinate client and employee schedules.
Assist with confirming shifts and communicating schedule changes.
Help identify coverage needs, cancellations, call-outs, and other scheduling concerns.
Track employee attendance and timeliness.
Track client attendance, cancellations, late arrivals, and other scheduling concerns.
Communicate scheduling issues promptly to appropriate leadership.
Help ensure families and employees receive accurate and timely schedule information.
Parent & Family Communication
Serve as a friendly and professional point of contact for our families.
Respond to routine parent questions and administrative needs.
Assist families with scheduling and clinic-related concerns.
Answer incoming telephone calls and appropriately route clinical, billing, scheduling, and administrative questions.
Assist with prospective client calls and new referrals.
Support administrative portions of the intake and onboarding process.
Recognize when a concern requires clinical or leadership involvement and promptly escalate it to the appropriate team member.
Staff Communication & Administrative Leadership
Maintain frequent communication with therapists, administrative employees, and clinic leadership.
Help communicate schedule changes, meetings, administrative expectations, clinic activities, and important updates.
Assist with the daily coordination and oversight of Office Assistants.
Delegate administrative tasks as appropriate and follow up on completion.
Help reinforce established company policies, procedures, and clinic protocols.
Identify recurring operational concerns and communicate them to leadership.
Documentation & Compliance Support
Assist with routine documentation and administrative audits.
Help identify missing, late, or incomplete documentation and communicate concerns to appropriate employees and supervisors.
Learn and maintain working knowledge of ABA insurance requirements, authorization restrictions, documentation expectations, and relevant payer changes.
Maintain familiarity with company policies and procedures.
Assist with implementation of new administrative processes related to insurance, compliance, scheduling, documentation, or clinic operations.
Maintain confidentiality and follow HIPAA and company privacy requirements.
Clinic Culture & Morale
We want our clinics to be places where employees enjoy working and families feel welcomed.
This position will help: Develop staff appreciation and morale activities.
Coordinate client and employee celebrations.
Participate in spirit days, holiday activities, and seasonal events.
Generate creative ideas for staff and client engagement.
Decorate the lobby and common areas for holidays, seasons, and special events.
Help create a positive, welcoming, and team-oriented clinic culture.
Growth Track: ABA Clinic Office Manager
This position is intentionally designed as a pathway into an ABA Clinic Office Manager position.
We recognize that becoming an effective Office Manager within an ABA organization requires extensive training. A successful candidate will need time to learn our software, scheduling systems, insurance requirements, policies, clinical operations, communication standards, and internal processes.
Advancement is therefore based on demonstrated competency and independence rather than simply length of employment.
As you progress, you will work toward independently managing responsibilities such as:
Daily administrative clinic operations
Office Assistant supervision and delegation
Staff and parent communication
Scheduling coordination and shift confirmation
Attendance and timeliness monitoring
Referral and intake processes
Documentation audit processes
Insurance and authorization-related administrative requirements
Inventory and facility management
Vendor coordination
Policy and procedure implementation
Staff and client morale initiatives
Daily problem-solving and operational decision-making
Communication and coordination with the General Manager and Clinical Directors

ABA Clinic Administrative Coordinator

Employer job description

What You'll Do

Our ideal candidate is someone who:

Preferred Qualifications

Compensation & Advancement

About Camen Behavioral Services

About this listing