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Hub International
Miami, FL; Miami - FL 1221 Brickell Ave, Ste 900
Source: Hub International careers · View original posting
From Hub International's posting. “We” and “our” refer to the employer.
We are seeking a dynamic and results-oriented individual to join our team as a Human Resources Specialist II. This is a fully remote, hourly (non-exempt) role within our Managed HR Services organization, supporting multiple client companies through a fractional HR service model. This position is ideal for an HR professional with a solid foundation of generalist experience who is looking to deepen their expertise while working in a fast-paced, service-oriented environment.
The HR Specialist II provides day-to-day HR administrative and operational support across the employee lifecycle, ensuring accuracy, compliance, and a high level of client service.
Prioritize and manage multiple client accounts efficiently, ensuring consistency and high-quality
Deliver HR services across all client accounts; including but not limited to: General HR Administration, On/offboarding Management, Compliance Assistance, LOA, Handbook/Policy Development, Performance Management, SOP creation, etc.
Support HCMU clients with HRIS system support if applicable
Act in a client lead communication and facilitation position for accounts that may have multiple services or multiple HCMU consultants
Develop and maintain strong client relationships and foster trust and confidence, proactive communication, and responsiveness.
Work closely with Project Managers, Client Relationship Managers and/or Technical Account Managers to understand client deliverables and provide regular and detailed status updates, ensuring transparency and accountability.
Collaborate with internal team members to identify opportunities for process improvement.
Apply HR knowledge and experience to anticipate potential challenges and proactively address any issues that may arise.
Propose and implement solutions to improve service delivery and client satisfaction.
Stay updated on industry trends, regulatory changes, and best practices in HR.
Serve as a first point of escalation for employee relations concerns and coach managers through early-stage issues.
Conduct initial fact-finding for low-risk investigations and prepare summaries for HR leadership.
Provide guidance to managers on progressive discipline, performance documentation, and policy interpretation.
Support management efforts during HR program rollouts by preparing guides, FAQs, or micro-trainings.
Support clients with LOA service with Managed LOA product
Train or teach additional HR Specialists on client tasks or HR items that may be needed to support client service delivery within HR product.
Perform any additional tasks or responsibilities as assigned.
Compensation
The expected pay range for this position is $25-30/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
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Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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