layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Social Media Management Account Lead at Later | LAYIQ

Strategy
Lead the development of social media strategies grounded in client objectives, audience insights, platform behaviors, and cultural trends.
Translate broader business and marketing goals into clear channel, content, and community strategies.
Build and nurture senior client relationships, positioning Later as a trusted strategic advisor and extension of the client’s team.
Lead strategic business reviews, content planning sessions, and performance presentations that turn insights into actionable recommendations.
Guide clients through evolving platform trends and identify opportunities to strengthen their social presence.
Identify expansion and upsell opportunities, partnering with Sales and Strategy to grow client relationships.
Contribute social expertise to RFPs, proposals, and new business pitches.
Social Media Management and Execution
Oversee the execution of social media programs across content planning, publishing, community management, reporting, and optimization.
Guide Social Media Managers in developing editorial calendars, content briefs, channel plans, and proactive recommendations.
Ensure content and community strategies are cohesive, platform-native, culturally relevant, and aligned with each brand’s voice.
Oversee Community Managers and ensure engagement strategies strengthen audience relationships and protect brand reputation.
Maintain a strong understanding of day-to-day account activity while empowering team members to lead execution.
Own account scopes, budgets, timelines, and deliverables, ensuring work stays aligned with client commitments.
Anticipate risks, manage escalations, and develop proactive solutions that protect client relationships and team performance.
Monitor social performance, identify emerging insights, and recommend optimizations that improve results.
Team and Collaboration
Manage and mentor Social Media Managers and Community Managers, building a high-performing, client-focused team.
Set clear expectations, provide actionable feedback, and support the professional growth of direct reports.
Ensure teams have the context, resources, and strategic guidance needed to deliver excellent work.
Partner with Creative, Production, Influencer Marketing, Paid Media, Strategy, Analytics, and Sales to deliver integrated programs.
Serve as the connective tissue between clients and internal teams, creating clarity around priorities, feedback, and next steps.
Foster a culture of accountability, collaboration, curiosity, and continuous improvement.
Research and Best Practices
Stay ahead of platform updates, social behaviors, cultural shifts, and emerging content formats.
Bring proactive, culturally relevant ideas to clients and internal teams.
Establish and improve processes that support consistent quality, operational efficiency, and scalable account delivery.
Contribute thought leadership that strengthens Later’s position as a leader in social media strategy and execution.
Share learnings and best practices across the Social Media Management organization.

7+ years of experience in social media, digital marketing, or account management, including direct client-facing experience.
Proven ability to develop and lead social media strategies for complex or enterprise-level brands.
Strong understanding of organic social media, content strategy, community management, platform best practices, and social measurement.
Experience managing and mentoring Social Media Managers, Community Managers, or similar roles.
Demonstrated ability to lead senior client relationships and navigate complex feedback, competing priorities, and escalations.
Data-driven mindset with the ability to translate performance into clear insights and strategic recommendations.
Strong operational skills, including managing scopes, budgets, timelines, and cross-functional workflows.
Exceptional communication, presentation, and relationship-building skills.
A track record of strengthening client partnerships and identifying opportunities for account growth.
Experience working across paid media, influencer marketing, creative, or production is a plus.
Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
$110,000 - 140,000 OTE
Where we work: We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit
. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer
. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Social Media Management Account Lead

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