From Amazon's posting. “We” and “our” refer to the employer.
Amazon Web Services (AWS) is proud to be the pioneer and recognized leader in Cloud Computing. Our web services provide IT infrastructure used by hundreds of thousands of developers and businesses worldwide, from startups to Global 500 companies across all industries.
AWS is looking for an experienced Storage Solutions Architect to serve as a Subject Matter Expert (SME) for Amazon FSx for NetApp ONTAP (FSxN). You will be a technical authority working closely with service teams to drive innovation and adoption while supporting field teams and strategic customers in enterprise NAS migrations, data center exits, Electronic Design Automation (EDA), and multi-protocol workloads.
The ideal candidate is equally comfortable diving deep into storage service internals with engineering teams and explaining complex architectures to technical decision-makers. You will partner with AWS storage service teams to influence roadmaps, document best practices, and drive feature adoption through technical content creation and industry event presentations.
In this role, you will partner with Storage Product and GTM teams to enable key technical use cases and drive service adoption. A key focus is accelerating AWS Transform for FSxN adoption and supporting the field through large-scale data center migrations. Through thought leadership, you will establish best practices, propose service enhancements, and create technical content that enables successful implementation of AWS storage solutions.
This role combines service expertise with strategic customer engagement. Travel requirements are approximately 25%, primarily for speaking engagements and technical events.
Key job responsibilities
Serve as the primary technical specialist for FSxN, working closely with the service team to drive feature adoption and customer success
Partner with FSxN GTM/Product teams to develop and execute technical strategies that drive service growth
Provide architectural guidance to customers implementing enterprise NAS migrations, data center exits, Electronic Design Automation (EDA), and SAP workloads using FSxN
Create technical content, deliver workshops, and speak at events to educate customers on FSxN best practices
Capture and advocate for customer feedback to influence the FSxN roadmap, including driving resolution of critical feature gaps blocking large migration pipelines
Collaborate with field SA teams to support complex customer opportunities and technical challenges
Mentor other SAs on FSxN architecture patterns and use cases
About the team
The Worldwide Specialist Organization (WWSO) is responsible for driving revenue, adoption, and growth from the world's largest and most innovative companies. We work backwards from our customer's most complex and business-critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist solutions architecture, and technical field community roles.
As part of WWSO, you'll provide expertise across the entire lifecycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as one team.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Bachelor's degree in computer science, engineering, mathematics or equivalent
Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
Preferred Qualifications
Knowledge of distributed systems design and implementation or equivalent
Knowledge of large scale automation and workflow management or equivalent
Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
Knowledge of database design and implementation or equivalent
Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
Equal Opportunity
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 210,200.00 - 284,300.00 USD annually
USA, MA, Boston - 182,800.00 - 247,300.00 USD annually
USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually
USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually
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