layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

MBA Associate at Mochi Health | LAYIQ

Key Responsibilities

Strategy, Business Case & Economics
Own the business case for the provider referral program: market sizing, provider segmentation, unit economics per referred provider and patient, and the investment case for scaling it.
Build and maintain the program's financial model (cost per signed provider, cost per onboarded patient, referred-patient retention and lifetime value) and use it to set targets, prioritize channels, and recommend where to invest or cut.
Lead research on the provider-enablement landscape: business models, pricing, provider economics, and what other platforms offer that we don't. Translate it into clear strategic recommendations for leadership.
Synthesize provider interviews and pipeline conversations into structured insights that shape the offer, the product roadmap, and the go-to-market plan.
Provider Pipeline & Partnerships
Own the external provider pipeline end-to-end: prospecting, outreach, discovery calls, negotiation, and handoff to contracting and onboarding.
Own the CRM and funnel (contacted → replied → call → signed → onboarded), including cost per signed provider by channel, and make the call on which channels to scale and which to shut off.
Lead conversations with larger practices and groups, including structuring terms with Legal and Finance where the standard offer doesn't fit.
Serve as the executive relationship owner for referring providers: the first call for questions, and the person who resolves clinical, billing, credentialing, or legal issues by routing them to the right owner and closing the loop.
Go-to-Market & Offer Design
Own how the provider offer is positioned, priced, and packaged, based on what the pipeline, the economics, and the market are telling us.
Partner with People and Marketing on the recruiting motion: candidate profiles, outreach messaging, ad creative inputs, and provider-facing materials (program overviews, FAQs, onboarding content).
Keep pitch materials clean, consistent, and current as the offer evolves.
Patient Migration & Program Operations
Own the operational flow from provider sign-up to patient onboarded: contracting and onboarding handoff, landing page and referral code provisioning, patient list intake, and outreach sequencing through per-provider email campaigns.
Design and build the patient migration flow with Product, Engineering, Clinical Operations, and Insurance, so a provider's existing patients move onto Mochi with consent, eligibility, insurance (where applicable), and medication history handled cleanly.
Write and maintain SOPs, and define the operating model as the program moves from pilot to steady state.
Team Leadership
Manage the offshore care navigator team that supports referred patients through onboarding by phone: own the outbound call queue, set daily priorities, monitor conversion from eligibility start to onboarded patient, and coach the team on what's working.
Own the dashboard and routing tooling the team runs on and improve it as volume grows.
Scope, hire, and onboard additional roles as the program scales, and build the structure they will work within.
Metrics, Executive Reporting & Automation
Own the program's scorecard: providers recruited, contracted, and onboarded; patient lists received; verified referrals; conversion to active; per-provider retention; and blended cost per onboarded patient versus our paid channels.
Deliver a regular, decision-ready read on the program to the Chief of Staff and executive team, including what to change and why.
Identify repetitive or manual workflows (prospecting, list intake, follow-ups, reporting) that can be automated with AI tools or scripts, and build lightweight tools to do it.

Qualifications

MBA required.
Recent graduates are encouraged to apply.
3–6 years of prior experience in management consulting, investment banking, private equity or growth investing, healthcare operations, or business development or operations at a high-growth company. Healthcare or early-stage experience is a strong plus.
Track record of owning a business problem end-to-end and driving it to a measurable outcome with minimal supervision.
Strong financial modeling and analytical skills: you can build a unit economics model from scratch, defend the assumptions, and turn the output into a decision.
Comfortable on the phone and in writing with providers and practice owners. You can run a discovery call, ask good questions, negotiate terms, and follow up reliably.
Clear, concise communicator who can brief an executive team in one page and a provider in one call.
Demonstrated use of AI tools to improve your own productivity. We'll want to see concrete examples of how you've used them in past work; scripting experience is a plus.
Comfort operating in ambiguity, switching between strategy, selling, analysis, and execution in the same day, and building structure where little exists.
Why This Role
Own a new line of business from very early on, one that gives providers a real home for their practice and patients continuity of care, with direct accountability for how it's designed, measured, and scaled.
General management exposure across sales, operations, finance, product, and clinical in a single role, with a direct line to the Chief of Staff and executive team.
A clear path to leading the program as it grows, including building the team around it.
Hands-on exposure to how a telehealth company works with providers, payors, and pharmacies.
Competitive compensation, equity, and benefits.

MBA Associate

Employer job description

About Mochi Health

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Key Responsibilities

Qualifications

Compensation

Equal opportunity and accommodations

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