Data Center Infrastructure Technician – Tier 1 (Remote)

Who You Are

You are a reliable, hardworking, and safety-conscious field technician who is eager to learn data center installation and technical support. You have basic mechanical and technical aptitude, can follow instructions carefully, pay close attention to detail, and work effectively with experienced technicians and project teams.

You are comfortable with frequent travel, extended shifts, and physically demanding work, including cable routing, equipment staging, labeling, and cabinet installation. You communicate professionally, maintain organized work areas, document tasks accurately, and are committed to following safety and quality standards.

About The Role

We are seeking motivated Data Center Technician Trainees to enter a structured field-development program supporting data center infrastructure, network deployment, rack-and-stack, cabling, documentation, and smart-hands activities. Previous data center experience is helpful but not required.

This role is designed for candidates with strong work ethic, mechanical aptitude, reliability, and willingness to learn. Selected candidates will work under direct supervision and must demonstrate progressive competency in safety, tools, quality, documentation, and field execution.

The work is field-heavy, travel-heavy, and performed in customer-facing data center environments, including active construction sites, white space, staging areas, loading docks, raised-floor areas, and operational facilities.

Must be based in the United States.

This is a Remote role with 100% travel.

Other responsibilities include:

• Training and Field Installation Support
• Assist experienced technicians with rack-and-stack, equipment staging, cabinet preparation, and installation activities.
• Install cable-management hardware, labels, patch cords, support components, and basic cabinet accessories under supervision.
• Assist with routing, dressing, labeling, and connecting copper and fiber-optic cables.
• Learn proper handling, cleaning, inspection, and protection of fiber-optic connectors.
• Follow drawings, rack elevations, cable schedules, checklists, runbooks, and field direction.
• Assist with equipment unpacking, inventory, material movement, and site housekeeping.
• Documentation and Quality Support
• Capture serial numbers, asset tags, MAC addresses, photographs, labels, and completion records as directed.
• Update assigned checklists, timekeeping entries, trackers, and basic work records accurately.
• Report damaged equipment, incorrect labels, missing materials, field conflicts, and unsafe conditions immediately.
• Learn project photo standards, naming conventions, cabinet closeout expectations, and issue-log discipline.
• Safety and Jobsite Conduct
• Participate in daily safety meetings, pre-task planning, site orientation, and toolbox talks.
• Use hand tools, cable tools, labelers, cleaning tools, and basic test equipment only after instruction or authorization.
• Maintain clean and organized cabinets, pathways, tools, staging areas, and workspaces.
• Demonstrate professional conduct in customer and contractor environments.
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned
• Desired skills and experience: High school diploma or equivalent.
• Strong work ethic, reliability, punctuality, and willingness to learn field work.
• Basic mechanical and technical aptitude.
• Ability to follow written and verbal instructions without repeated correction.
• Basic computer and mobile-device skills.
• Strong attention to detail and ability to work effectively as part of a team.
• Professional communication skills and respect for customer-site conduct.
• Valid driver's license and ability to meet travel, background, drug, safety, and site-access screening requirements
• Previous experience in construction, telecommunications, low-voltage, electrical, mechanical, IT support, warehousing, military service, or field service.
• Coursework or training in networking, electronics, telecommunications, or information technology.
• OSHA 10 certification.

We live and breathe our core values:

We Before Me:

We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.

Dare To Be Great:

We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.

Own It:

We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.

We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.

• Some of Our Benefits
• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Pursuant to the NYC Pay Transparency Law, the base salary range for this position in New York City is

$62,400.00–$83,200.00

, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. This is a salaried, non-exempt position eligible for overtime pay at one and one-half times the employee’s regular rate for hours worked over 40 in a workweek, in accordance with applicable law.