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Vanguard
Malvern, PA; Charlotte, NC
Source: Vanguard careers · View original posting
From Vanguard's posting. “We” and “our” refer to the employer.
Senior UX Product Designer — Advisor Technology
Join a growing UX team focused on evolving client-centered digital experiences for financial professionals. In this role, you will work closely with UX Strategists, Product Managers, Engineers, Researchers, Analytics partners, and business stakeholders to create innovative solutions that balance customer needs, business objectives, and technical feasibility.
As a senior individual contributor, you will lead experience design efforts from discovery through delivery, applying user-centered design methods, research insights, and strong product thinking to solve complex challenges. This role requires a strategic mindset, strong collaboration, excellent design craft, and the ability to influence stakeholders while championing financial advisor needs and exceptional user experiences.
We are passionate about setting a new standard for digital experiences and are looking for like-minded individuals. Join a team of self-starters who are tenacious and relentlessly curious. We exist to lead Vanguard into the future.
Core Responsibilities
Design end-to-end experiences for advisor-facing digital products.
Translate client insights and business objectives into intuitive, elegant, and scalable design solutions while balancing human judgement with AI assistance.
Produce high-quality design artifacts (user flows, wireframes, prototypes, specs) that clearly communicate intent and are ready for development.
Leverage qualitative and quantitative data to inform and drive design decisions. Validate solutions through usability testing, pilots, and ongoing feedback loops.
Collaborate with UX Strategists, Product Managers, Engineers, Researchers, Analytics partners, and business stakeholders throughout the product lifecycle.
Support planning, facilitation, and synthesis from design thinking workshops, journey mapping, and ideation sessions with sales teams and cross functional partners.
Present and “sell” design solutions to senior management, project teams, partners, and stakeholders. Demonstrate the ability to champion the best possible user experience.
Partner with engineering teams to ensure design quality throughout implementation.
Contribute to design systems, standards, and UX best practices, and special projects as assigned.
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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