From AdvisaCare's posting. “We” and “our” refer to the employer.
We are seeking an organized, dependable, and detail-oriented Intake Coordinator to support patient intake, daily office operations, clinical coordination, and basic human resources tasks. The ideal candidate will be comfortable managing multiple responsibilities, communicating with patients and healthcare professionals, and working within several computer systems.
Responsibilities Patient Intake
Collect patient information, including name, date of birth, contact information, Social Security or Medicare number, code status, and important alerts.
Verify insurance benefits and create accurate patient charts.
Request medical records and follow up on missing intake documents.
Create patient profiles in communication, pharmacy, medical equipment, and clinical documentation systems.
Coordinate and order necessary durable medical equipment.
Upload all patient records and documents into the electronic medical record.
Keep the clinical team updated throughout the intake process.
Administrative Support
Answer incoming calls and route messages to the appropriate team member.
Manage office phone coverage as assigned.
File, scan, fax, and organize paperwork.
Update shared calendars, documents, spreadsheets, maps, and tracking reports.
Prepare and send documents through DocuSign.
Assist with productivity reporting, office projects, and basic social media tasks.
Human Resources Support
Track new-hire progress through the onboarding process.
Complete reference checks and initiate background checks.
Assist with recruiting, reviewing applicants, and scheduling interviews.
Help gather and review information needed for biweekly payroll.
Clinical Support
Send physician orders after confirming they have been signed.
Process referrals for services such as podiatry, ophthalmology, physical therapy, occupational therapy, and speech therapy.
Contact medical equipment vendors regarding broken, missing, or no-longer-needed equipment.
Print, fax, and distribute medication lists and other clinical documents.
Requirements
QUALIFICATION REQUIREMENTS
EDUCATION/EXPERIENCE
Previous experience in healthcare intake, hospice, home health, or a medical office is preferred.
Strong organizational, communication, and customer-service skills.
Comfortable using multiple computer programs and learning new systems.
Strong understanding of insurance verification and referral processes
High attention to detail and accuracy
Ability to multitask and prioritize in a fast‑moving environment
Professional when communicating with patients, families, providers, vendors, and team members.
Ability to maintain confidentiality of patient and employee information.
Experience with electronic medical records, insurance verification, or medical terminology is a plus.
Compassionate, professional, and team‑oriented
High school diploma or GED
Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.
Benefits
Medical/dental/vision benefits are available on the 1st of the month following the 60th day of employment
401K Plan / PTO / paid holidays after 90 days
Competitive Salary
Work in a friendly, inclusive group of people who want to make a difference in the lives of our patients and their families.
Join the AdvisaCare family and let's make a difference together!
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
