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Timescapes
Plano, TX, US
Source: Timescapes careers · View original posting
From Timescapes's posting. “We” and “our” refer to the employer.
Timescapes is looking for a Service and Logistics Manager to join our small but growing team in Plano, TX. We're after someone who loves working with customers and can own how our cameras get from the warehouse to construction sites and back, managing inventory and installer partners along the way. You're a hands-on problem solver, focused on a strong customer experience, reliable, and with a genuinely high care factor
Timescapes is a visual progress tracking solution for complex construction projects. Our mission is to simplify construction through shared visibility. Customers use Timescapes to stay on schedule, validate construction claims, and communicate progress more effectively.
We're a rapidly growing company, used by some of the largest construction firms across New Zealand, Australia, Canada, and the United States.
As the Service and Logistics Manager for the US, you'll be critical to how we deliver installation, maintenance, and ongoing customer experience for our cameras. You'll work alongside our Toronto-based counterpart covering Canada, and our global service delivery team in ANZ, as well as closely with our sales & customer success teams, clients, and our installers, to make sure projects land on time and run efficiently.
Remote Implementation and relocation support for Timescapes cameras:
Manage carrier relationships and freight costs, and recommend the best fulfilment model for US sites.
Manage SIM cards and cellular-related tasks, ensuring proper functionality and support
Our team tells us what they value most: the people, the product, the trust, and the opportunity to do work that actually matters. We have built that culture deliberately and we look for it in every hire we make.
If you are looking for a place where your work ships into the real world, where the team is small enough that your contributions matter, and where the mission is clear, we would love to hear from you.
Our Values
Customer value comes first
Our ability to succeed as a business is directly connected to the value we deliver to customers. To create value for them, we need to first understand them really well.
Act with intent
Great outcomes aren't achieved by accident, but rather through thoughtful and deliberate action. We think critically, and everything that we do, we do for a reason.
1% better every day
While reliability is important, it can also make us complacent. Relentless and rapid improvement is essential if we want to earn the right to keep growing our business. What seems like a small improvement each day compounds over time.
Simple, but not easy
We always strive to achieve simplicity, whether in the solutions we create for customers, the processes we build, or our communications within the company. However, we don't shy away from complexity, and we accept that achieving simplicity requires intense effort.
Equal Opportunity
Timescapes is an equal opportunity employer committed to building a diverse team. We consider all qualified applicants without regard to race, gender, age, disability, or any other characteristic protected by law.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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