layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office at Bank of America | LAYIQ

Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
Establishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
Supports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
Required Qualifications: 3+ years relevant work experience with business and technology projects including process improvement/re-engineering and technology change efforts
Experience in process design, business process improvement, operational excellence, or business transformation roles.
Strong knowledge of Lean Six Sigma, Design for Six Sigma (DFSS), and process improvement methodologies.
Proven ability to influence stakeholders and lead cross-functional initiatives.
Strong analytical, problem-solving, and project execution skills.
Ability to work in a fast-paced environment while maintaining attention to detail and accuracy
Ability to facilitate meetings, capture key outcomes/actions and own product documentation
Intermediate proficiency using Microsoft Office products such as Copilot, Word, Excel, PowerPoint, Project and in Visio
Strong decision making skills with an assertive and proactive communication style
Strong communication skills (verbal, written and presentation) and active listening skills
Must be proficient in data management to include strong data analytic capability
Must have strong organizational skills and be able to handle multiple tasks
Enthusiastic, energetic, determined and positive – especially under pressure
Critical thinker and risk minded
Desired Qualifications: Lean Six Sigma Green Belt or Black Belt certification preferred.
Experience supporting and participating in technology change efforts
Proficient in understanding technology and data management
5+ years of project management experience with a complete understanding of the key principles and frameworks of Project Management and Process Development
Skills: Active Listening
Data Collection and Entry
Process Mapping
Project Management
Reporting
Continuous Improvement
Critical Thinking
Data Visualization
Process Design
Strategic Thinking
Administrative Services
Business Process Analysis
Process Effectiveness
Process Performance Measurement
Process Simplification
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift: 1st shift (United States of America)
Hours Per Week: 40

Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office

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