layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Confirming Dispatcher
TIMEPROOFUSA
Anaheim, CA
Source: TIMEPROOFUSA careers · View original posting
Employer job description
From TIMEPROOFUSA's posting. “We” and “our” refer to the employer.
TIMEPROOFUSA is looking for a Confirming Dispatcher to support our scheduling and sales operations. This role is responsible for confirming customer appointments, managing the dispatch board, and keeping sales representatives’ calendars full.
We’re looking for someone who is fast, organized, customer-focused, and comfortable managing multiple priorities in a high-volume environment.
What’s In It for You
- $25/HR + bonuses
- Full Benefits Package --- Medical, Dental, Vision, 401k and PTO
- Paid training and mentorship from industry-leading experts
- High-energy, supportive team culture built on integrity, recognition, and fun
What You'll Be Doing
- Contact customers to confirm appointments
- Monitor and manage the dispatch/scheduling board
- Update and move leads and appointments throughout the system
- Reschedule appointments to maximize sales representatives’ calendars
- Communicate appointment times and changes to customers
- Make a high volume of customer calls while maintaining professionalism
- Process information quickly and accurately
- Manage multiple tasks and priorities simultaneously
- Work closely with the sales team to maximize appointment opportunities
- Maintain accurate customer and appointment information in the CRM
What We’re Looking For
- ServiceTitan experience required
- Five9 experience is a strong plus
- Strong customer service and communication skills
- Outgoing, friendly, and professional personality
- Comfortable making a high volume of customer calls
- Able to work quickly and make scheduling decisions in a fast-paced environment
- Strong multitasking and organizational skills
- Empathetic and customer-focused
- Comfortable learning and communicating company products and services
- Confident, proactive, and accountable
About Us
TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we’re building smarter, safer homes that stand the test of time.