From AeroVironment's posting. “We” and “our” refer to the employer.
Worker Type
Regular
Job Description
Summary
The Field Service Representative II operates and provides instruction on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field. In this role, one ensures all field operations follow established procedures and are conducted safely. The Field Service Representative works with engineering, technical support, and manufacturing to ensure that course material reflects current product features.
Position Responsibilities
Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field
Participates in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM)
Ensures all field operations follow established procedures and are conducted safely
Conducts all necessary UAS, TMS and UGV equipment, and material inventories
Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations
Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems
Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground
Constantly monitors whether on-site and along intended flight paths
Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels
Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures
Captures critical information for input into after-action reports and lessons learned databases
Learns to use professional concepts; applies company policies and procedures to resolve routine issues
Works on problems of limited scope; follows standard practices and procedures in analyzing situations
High School diploma or GED equivalent; Bachelor’s degree is preferred or equivalent combination of education, training, and experience
2 – 5 years of relevant experience
Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
Prior military instructor/Special Operations experience highly desirable
Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds
Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required
Willingness to travel regularly and for extended periods within continental United States (CONUS)
Willingness to travel regularly and for extended periods to outside continental United States (OCONUS)
Other Qualifications & Desired Competencies
Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass
Must have strong analytical skills with which to solve various degrees of complex problems
Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
Demonstrates basic computer skills and proficiency with office software and productivity tools
Effectively lead, train and mentor small groups of students in meeting course objectives
Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Displays strong initiative and drive to accomplish goals and meet company objectives. Delivers message to Garcia daily (“A Message to Garcia,” Elbert Hubbard’s essay on initiative, first publication 1899)
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Physical Demands
Lift and/or move between 11-20 lbs. of cases of varying size (Frequent)
Lift up to 50 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional)
Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant)
Stand and/or sit for long periods of time (Frequent)
Balancing, handling, fine manipulation and grasping (Frequent)
Repeatedly throw objects up to 16lbs over shoulder (Frequent)
Good manual dexterity to assemble and disassemble product (Frequent)
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction.
Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment’s determination that it will be able to obtain an export license in a time frame consistent with AeroVironment’s business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits .
We also encourage you to review our company website at http://www.avinc.com to learn more about us.
Principals only need apply. NO agencies please.
About AV:
AV isn’t for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.
We don’t just build defense technology—we redefine what’s possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian—but we’re not building history, we’re building what’s next.
If you're ready to build technology that matters—with speed, scale, and purpose—there’s no better place to do it than AV.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required. Must be willing to work on government contracts and have the ability to obtain a security clearance.
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