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Carvana
Tempe, AZ
Source: Carvana careers · View original posting
From Carvana's posting. “We” and “our” refer to the employer.
Arbitration Specialist
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do.
Here are a few of our stories
! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now.
The Arbitration Specialist plays a critical role in protecting Carvana from unnecessary costs while ensuring fair outcomes with auctions, sellers, and reconditioning partners. You’ll review vehicle condition data, validate against NAAA guidelines, and submit well-documented arbitration claims. This role requires sharp analytical skills, strong attention to detail, and effective communication to negotiate fair resolutions that support both our customers and our business.
Strong analytical and problem-solving skills with a detail-oriented mindset.
Excellent written and verbal communication; skilled at negotiating with multiple stakeholders.
Ability to manage multiple cases simultaneously in a fast-paced environment.
Working knowledge of Microsoft Excel and/or Google Sheets; familiarity with Jira & Tableau is a plus.
Understanding of NAAA arbitration policies and auction processes preferred (training provided if not).
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak and understand English.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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