layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Cloud Operations Support Engineer at Druva | LAYIQ

Participate in weekly team meetings, working closely with devops, support, and quality assurance
Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches
Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components
Incident Response and Troubleshooting: Prioritize and address tickets related to server, network, and storage issues
Provide escalated support for problems and incidents
Ensure incident resolution is within the defined SLA (Service Level Agreement)
Automation and Monitoring: Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment.
Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)
Communication and Collaboration: Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments
Collaborate with cross-functional teams to ensure seamless cloud operations
Expectations: Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis
Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment
Develop and monitor dashboards to track real-time metrics
Experience & Skills: Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)
Proficiency in AWS and Azure services (or another Cloud Provider).
Experience with containerized applications (ECS, Kubernetes, Docker)
Experience with observability and monitoring (Grafana, OpenSearch)
Experience with an SIEM (Security Incident and Event Management) application
Familiarity with one programming language (Python, Go)
Familiar with Infrastructure as Code (Terraform, CloudFormation)
Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus.
Certifications (Bonus): AWS, Azure, RHEL, CCNA
Why You’ll Love Working Here
Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.
If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

Cloud Operations Support Engineer

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