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Colibri Group
Charlotte, NC
Source: Colibri Group careers · View original posting
From Colibri Group's posting. “We” and “our” refer to the employer.
At Colibri Group, culture is at the heart of everything we do. Our values
Love, Joy, Boldness, Teamwork, and Curiosity guide how we work together, support our customers, and make a difference in the communities we serve.
Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. Our Real Estate education business helps aspiring and current real estate professionals meet licensing requirements, build their skills, and move forward in their careers through accessible, high-quality education.
Come Build What’s Next
We’re looking for a Customer Service Representative, Real Estate Operations to help create a smooth, accurate, and supportive experience for students throughout their real estate education and licensing journey.
This is a fully onsite position and requires working in our Charlotte office five days per week. Our office is 14815 Ballantyne Village Way #270, Charlotte, NC 28277
This is an individual contributor role responsible for student communications, course and exam administration, regulatory reporting, and day-to-day program coordination. You’ll serve as an important connection point between students, instructors, sponsors, regulatory agencies, and internal teams while helping ensure programs run efficiently and in accordance with state licensing requirements.
We’re looking for someone who is highly organized, service-oriented, and comfortable managing a lot of moving pieces. You should be equally comfortable helping a student understand their next steps, tracking deadlines, maintaining accurate records, coordinating course and exam requirements, and following an issue through to resolution.
We want our interview process to give you a clear picture of the role, the team, and what it’s like to work at Colibri while giving us the opportunity to understand your experience, how you approach your work, and what you’re looking for next.
While the exact process may vary slightly, you can generally expect:
1. Recruiter Conversation
An introductory conversation with a member of our Talent Acquisition team to learn more about your experience, career goals, and interest in Colibri. We’ll also share more about the role, team, compensation, and what to expect throughout the process.
2. Hiring Manager Conversation
A deeper discussion with the hiring manager focused on your relevant experience, how you stay organized, how you approach customer and operational challenges, and the priorities this person will own.
3. Team and/or Cross-Functional Conversation
Depending on the role, you may meet with a future teammate, partner, or leader you would work closely with. These conversations are designed to explore the skills and experiences most relevant to the position while giving you the opportunity to learn more about how the team works together.
4. Final Conversation and Decision
For some candidates, there may be a final conversation with an additional leader or stakeholder. Our Talent Acquisition team will keep you informed about next steps and timing throughout the process.
Our goal is to make the experience thoughtful, respectful, and transparent. We encourage you to ask questions throughout the process, we’re evaluating the opportunity together.
Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to do their best work. We encourage qualified candidates from all backgrounds, experiences, and career paths to apply.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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