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Job opportunity
Claims Adjuster II, Field Property - National Catastrophe
Nationwide Insurance
Indiana; Indiana-Work from Home-2; New Jersey; Missouri; West Virginia; Minnesota; Michigan; Massachusetts; Louisiana; Kansas; Pennsylvania; Illinois; Iowa; Delaware; Colorado; Washington DC; New York; Connecticut; Nebraska; Maryland; Arkansas; Alabama; Vermont; South Carolina; Oklahoma; Ohio; New Hampshire; Mississippi; Wisconsin; Virginia; Tennessee; Rhode Island
Source: Nationwide Insurance careers · View original posting
- Pay
- The national salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $62,500.00-$115,500.00
- The expected starting salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $62,500.00 - $93,500.00
- Employment
- full time
Employer job description
From Nationwide Insurance's posting. “We” and “our” refer to the employer.
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
About the Role
This is a highly visible, field-based opportunity on Nationwide’s National Catastrophe (NATCAT) Response Team—supporting customers when they need us most. As a Property Claims Field Adjuster, you’ll respond to major disaster events nationwide, including hurricanes, tornadoes, wildfires, and floods, delivering hands-on support and guidance during critical moments of recovery.
In this role, you’ll travel to impacted areas (up to 80%, often on short notice) to assess property damage, evaluate coverage, and help policyholders navigate the claims process with confidence. You’ll play a key role in helping individuals, families, and communities recover and rebuild.
Make an Impact Where It Matters Most
This is more than a claims role—it’s an opportunity to be a trusted partner during times of uncertainty. You’ll engage directly with customers—often in emotionally challenging situations—providing clear guidance, setting expectations, and delivering outcomes with empathy and professionalism. Strong communication skills and emotional intelligence are essential to success in this role.
What You’ll Do
- Conduct on-site property inspections and damage assessments in catastrophe zones
- Investigate and resolve moderate to complex property claims from start to finish
- Determine policy coverage and prepare estimates using tools like Xactimate
- Own the full lifecycle of claims, including reserving, supplements, and documentation
- Partner with internal teams (e.g., Special Investigations, Subrogation) as needed
- Maintain compliance with regulatory and internal standards while ensuring timely resolutions
- Provide proactive, consistent updates to customers throughout the claims process
- What You Bring (Preferred Qualifications & Core Skills)
- We’re looking for experienced claims professionals who bring both technical expertise and a strong customer-first mindset:
- Prior insurance field/property claims handling or adjusting experience
- Proficiency with Xactimate and prior estimate writing experience
- Demonstrated ability to manage claims of varying complexity from start to finish
- Experience working on-site in catastrophe (CAT) environments
- Ability and willingness to carry a ladder and safely inspect roofs
Benefits
- We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here .
- Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
- #claims
- Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
- For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
- NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.
Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
About this listing
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