layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Account Representative I
Jefferson City, Missouri; MO1 - NSO, McCarty St, JC, MO
Source: Scholastic careers · View original posting
- Employment
- full time
Employer job description
From Scholastic's posting. “We” and “our” refer to the employer.
Job Description:
RESPONSIBILITIES:
- Mail, fax, and email invoices to customers as requested. Taking inbound phone calls to assist customers with complaints, inquiries, requests, and taking payments. Making outbound phone calls to a provided list of customers, who either have a payment due or is past due and being the main point of contact of the assigned customers. Noting accounts with payment status and customer interaction. Assisting with credits, refunds, invoice adjustments, prepare Journal Vouchers, payment affidavits, payment research, and account reconciliation.
- Must be confidential at all times due to privileged information and customer data. The role may often be challenging, so you should be able to remain calm and polite in a stressful situation. Collaborating with the Management Team to serve the customers in the best possible way and passing on issues to the Management Team as needed, for assistance with collection efforts or account resolution.