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Sharecare
BAM - Atlanta, GA
Source: Sharecare careers · View original posting
From Sharecare's posting. “We” and “our” refer to the employer.
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being.
Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .
This position is responsible for completing FMLA/Disability forms in a timely and efficient manner, ensuring accuracy and providing clients and patients with the highest quality product and customer service. The candidate will demonstrate that they are culturally aligned with Sharecare, by displaying and working within the values of Servant Leadership, Family, Compassion, Accountability and Respect for their leader and their peers.
They will be innovative, open to change, and display honesty and integrity in all that they do. As a Lead, you will continually perform at a high quality and productivity level. The candidate will interact regularly with Management and keep them informed of any concerns or issues regarding quality, connectivity, client concerns etc., that may inhibit Sharecare HDS performance or service expectations for customers.
Processes FMLA/Short Term Disability paperwork in accordance with client, state, and federal guidelines.
Communicates with patients and physician coordinators about disability/FMLA paperwork in an upbeat, patient centered attitude.
Processes medical record requests as needed with proper adherence to HIPAA and HITECH compliance training and laws.
Completes FMLA/Disability forms by utilizing industry standard responses as per the type of specialty practice.
Ensures FMLA and disability forms are data entered into our secure processing platform accurately and completed post-payment within contractual turnaround times.
Maintains professional relationships with all clients.
Provides onboarding and training services to new employees as required.
Produces periodic reporting as requested.
Provides attention and care to patients and patient representatives.
Complies with client/site policies and procedures, including HIPAA, state and federal regulations, and labor laws.
Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release.
Able to provide support and backup for Forms, Release of Information and/or audit teams, as needed
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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