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Newrez
PA, Fort Washington; PA - Fort Washington - 1100 Virginia Drive
Source: Newrez careers · View original posting
From Newrez's posting. “We” and “our” refer to the employer.
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
The Operations Support & Reporting Assistant will play a key role in supporting the Associate Director of Operations by tracking daily workflows, flagging operational red flags, and assisting in the development of internal reports that help guide decision-making across teams.
Essential Functions, Duties, and Responsibilities
Monitor operational workflow summaries to identify issues or trends that require follow-up.
Support leadership in day-to-day project tracking, flagging delays or bottlenecks.
Assist with light administrative tasks including data entry, task tracking, and report formatting.
Build and maintain internal reports and dashboards using SQL, Python, Excel, and VBA.
Work closely with operational teams to understand reporting needs and translate them into usable tools.
Participate in the continuous improvement of workflows by providing feedback and reporting insights.
Learn and use company-specific software platforms (including Aspen Grove).
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.
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