Title Specialist I (NextGear Capital)

Company

• Cox Automotive - USA
• Job Family Group
• Vehicle Operations

Job Profile

• Title Specialist I
• Management Level
• Individual Contributor
• Flexible Work Option
• Can work remotely anywhere in the specified country

Travel %

No

Work Shift

Day

Key Responsibilities:

• Review titles for negotiability, sign and reassign titles on behalf of clients.
• Complete application for new title on behalf of clients as needed.
• Facilitate lien perfection on NextGear Capital financed collateral when required.
• Release NextGear Capital lien on collateral that has been paid in full according to policy & procedure.
• Communicate with internal and external clients to resolve title questions or requests via email, ServiceNOW ticket,and phone call.
• Answer routine questions, follow guidelines, and use judgment based on experience.
• Partner with more senior Title Specialists and Titles & Records leadership on complex title issues.
• Follow instructions and maintain workflow standards with integrity.
• Attain production, quality goals, and metric standards in accordance with Titles & Records department guidelines, such as productivity percentage, etc.
• Adhere to all NextGear Capital & Cox Automotive company policies and procedures regarding attendance and conduct.
• Must be familiar with Microsoft Office Suite.
• Additional assigned tasks as directed by Titles & Records leadership.
• Minimum Requirements: High School Diploma/GED
• Generally, less than 2 years of experience
• Must have good organizational and time management skills.
• Must be detail orientated.
• Must display effective communication skills and customer service attitude.
• Preferred Skills: Previous Motor Vehicle Titling and/or Automotive Industry experience is preferred but not required.
• Drug Testing
• To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.