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Datavant
Atlanta, GA
Source: Datavant careers · View original posting
From Datavant's posting. “We” and “our” refer to the employer.
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
The Service Delivery Superviso r is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Service Delivery Manager.
The Service Delivery Superviso r will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Service Delivery Superviso r will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST
Location: This role will be performed across multiple location location Atlanta, Johns Creek, Stone Mountain
Leading a team of ROI specialists, maintaining client and performance expectations of team.
Ensuring Quality Assurance, accuracy and compliant records management.
Preferred Customer Service and Data Entry and Release of Information experience
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement
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