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First Citizens Bank
Phoenix, Arizona; Raleigh, North Carolina
Source: First Citizens Bank careers · View original posting
From First Citizens Bank's posting. “We” and “our” refer to the employer.
Overview
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Phoenix, AZ or Raleigh, NC.
The Senior Operations Manager, Reconciliation is responsible for leading and overseeing end-to-end reconciliation operations across cash, clearing, suspense, and balance sheet accounts within a Large Financial Institution (LFI). This role ensures compliance with enterprise reconciliation policies, regulatory expectations, risk management frameworks, and financial control standards.
The leader will drive operational excellence, governance, control effectiveness, and continuous process improvement while ensuring timely identification, investigation, escalation, and resolution of reconciliation breaks and aged items. The role requires strong partnership across Finance, Operations, Technology, Risk, Compliance, Internal Audit, and business stakeholders to maintain a robust control environment and support accurate financial reporting.
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