layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Head of Content Operations at IANS | LAYIQ

Design & Editorial Standards
Partner with the team to define what “great” looks like for design and editorial quality, and hold the team to it consistently across content types
Establish and maintain design standards and AI templates for all IANS content, deliverables and market facing materials
Establish and maintain editorial standards for IANS written content
Establish the right metrics and SLAs for continuous team improvement and client service
Workflow & Process Innovation
Innovate design and editorial workflows for speed and broad-based standards adherence, using AI and automation tools
Lead the team in building agentic design and editorial tools that appropriately divide uniquely human from truly AI-driven tasks
Continuously push the envelope on how AI can accelerate and improve our outputs
Use data and workflow monitoring to find the bottlenecks in current production and rebuild the process around AI and automation, not around headcount
Refine and introduce new workflow and capacity utilization tooling
Change Management
Drive adoption of new standards and workflows across designers, editors, and the Faculty who create content
Lead hands-on training so editors and designers build real comfort and fluency with new tools, not just exposure to them
Manage resistance directly: know when to push a new standard through and when to adjust pacing without abandoning the target state
Communicate change in a way that gets buy-in, not just compliance
Team Leadership
Oversee a team of 3-5 designers and 3-5 editors
Set priorities, workload, and performance standards across both disciplines
Build a team that ships faster without cutting corners on quality
Who Is a Fit for This Role
You Balance Speed with Integrity
You can transform a workflow and still protect the quality bar. Efficiency never comes at the cost of getting it right.
You Are an AI Operator
You drive measurable impact and ROI with AI — workflows, connectors, and reusable tools.
You Lead Creative and Editorial Teams
You know how to lead designers and editors as distinct disciplines with different rhythms, and you get the best out of both.
You Are Process Oriented
You see a workflow as a system that can be redesigned, not a set of steps to be tweaked. You build standards that hold up across a growing volume of output.
You Execute End-to-End
You move from diagnosing a workflow problem to implementing the fix, not just a recommendation.
You Communicate with Influence
You can lead a team and organization through a standards or process change and get buy-in, not just compliance.

Head of Content Operations

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