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Reliance Inc.
Cypress, California
Source: Reliance Inc. careers · View original posting
From Reliance Inc.'s posting. “We” and “our” refer to the employer.
Job Summary
The Systems Engineer III – Backup is responsible for the support and delivery of the Backup environment with secondary responsibilities for the Storage environment.
This role proactively identifies, troubleshoots, and resolves medium- to high-complexity system issues; improves processes; maintains documentation; supports data recovery initiatives; prepares reports for management and IT users; monitors support tickets; assists with audits; participates in backup technology upgrades; and supports select Data Center initiatives.
Physical Requirements
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion
Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Function
Systems Engineering - Architects, implements, and supports infrastructure and technologies.
Design and create systems and architectures
Model solutions of varying complexities and creates strategies that consider all aspects of the customer’s requirements and problems.
Frame the essence of the customers issue and build scalable and adaptable solutions while considering the larger stakeholder community.
Propose migration path strategies for upgrades.
Gain stakeholders buy-in, eliminates ambiguity, and ensures traceability to source requirements.
Prior to commitment to change, consider impact and mitigate and address issues.
Technical Support - Ability to understand internal/external customer technologies and problem resolution techniques.
Identify opportunities for more efficient and effective operations through the implementation of automation and monitoring.
Evaluate reported problems, determine issue severity and collaborate with other IT departments to resolve the reported issue.
Support for Disaster Recovery environment by engaging with appropriate IT teams as needed.
Administer tools that generate daily, weekly, monthly backup reports, and provide that backup reporting to management, IT personnel and subsidiaries as required.
Provide support for annual audits by generating and providing reports to auditors and updating tickets that prove that failures have been investigated.
Participate in all Storage and Backup technology upgrades and implementations that are intended to support and enhance recovery efforts and providing support to all backup related initiatives.
7+ years’ experience in a Storage and Backup role for an IT organization required, preferably in a large enterprise setting with multiple operating platforms (Windows, Linux, VMware, AIX, IBMi, M365/SaaS, etc.)
Detail oriented with excellent interpersonal communication and customer service skills.
Excellent analytical, verbal, and written communication skills required.
Ability to influence, communicate effectively and interact with diverse personalities required.
Must have strong organizational skills and multi-tasking skills in order to meet required deadlines in a fast-paced work environment
Compensation
The anticipated compensation for this position is USD $121,114.00/Yr. - USD $145,676.00/Yr. depending on experience, qualifications, and location.
EEO Statement
Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN
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