layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - General Manager - Kampers at Method Co.

Leadership & Team Development
Provide visible, hands-on leadership during service and set the standard for hospitality, professionalism, and accountability.
Recruit, train, coach, and develop managers and hourly team members.
Foster a positive, collaborative, and high-performing workplace culture.
Establish clear expectations and provide consistent feedback and performance management.
Build schedules and staffing plans that appropriately support business levels while managing labor costs.
Lead pre-shift meetings and ongoing service training to ensure consistency across the team.
Operations & Guest Experience
Oversee all daily front-of-house operations and ensure smooth execution of service.
Maintain an elevated standard of hospitality consistent with the Kamper’s and Method Co. experience.
Develop strong relationships with guests and proactively address feedback or service recovery.
Ensure opening, closing, cash-handling, and operational procedures are consistently followed.
Maintain the appearance, cleanliness, organization, and overall atmosphere of the venue.
Partner closely with culinary leadership to ensure seamless coordination between front- and back-of-house teams.
Manage the unique operational demands of a high-volume rooftop bar and lounge environment.
Financial Performance
Take ownership of the venue’s financial and operational performance.
Manage labor, cost of goods, operating expenses, and other controllable costs.
Review financial reporting and identify opportunities to improve revenue and profitability.
Assist with budgeting, forecasting, and annual planning.
Monitor sales trends and adjust staffing and operational strategies accordingly.
Maintain appropriate inventory controls and minimize waste, loss, and unnecessary expenses.
Beverage & Revenue
Partner with beverage leadership to maintain a compelling and profitable beverage program.
Monitor beverage costs, inventory, purchasing, and controls.
Identify opportunities to drive revenue through programming, events, reservations, and guest engagement.
Collaborate with marketing and property leadership on initiatives designed to increase awareness and traffic.
Understand Detroit's hospitality landscape and position Kamper’s as a premier rooftop destination.
Compliance & Standards
Ensure compliance with all applicable health, safety, liquor, employment, and sanitation regulations.
Maintain appropriate training and certification requirements for team members.
Ensure company policies, procedures, and service standards are consistently followed.
Promote a safe and respectful environment for employees and guests.

General Manager - Kampers

Employer job description

About Kampers Rooftop Bar

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