BDR Manager- US (m/f/d)

ABOUT US

Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.

Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.

Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.

Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.

Learn more at www.getpliant.com

ABOUT THE ROLE

As our BDR Manager- US (m/f/d

) , you’ll help shape and develop Pliant’s US Business Development team, supporting our team of BDRs in turning meaningful conversations into qualified sales opportunities.

This is a hands-on leadership role: you’ll coach the team, guide day-to-day prospecting, and actively contribute to outreach. Working closely with Sales and Marketing, you’ll strengthen our approach to potential customers and build a team culture where people take ownership, share ideas, and celebrate success.

You will report to our Head of Direct Sales, North America

• and will be a remote friendly role within the US and comfortable working in different timezones from NY to California.

WHAT YOU’LL DO

• Lead by example at Pliant: Stay involved in prospecting, demonstrate effective outreach, and help the team navigate challenging conversations.
• Coach, encourage and develop our BDRs: Provide regular feedback, call reviews, and role-plays to build confidence and strengthen prospecting and qualification skills.
• Guide day-to-day execution: Help the team prioritize accounts, organize outreach, and stay focused on individual and shared goals.
• Build quality pipeline: Support the team in generating qualified opportunities, with a focus on customer fit and conversion.
• Improve our outreach: Test and refine messaging across calls, emails, and LinkedIn, sharing what works across the team.
• Collaborate with Sales and Marketing: Align on target audiences, follow up on campaigns, and ensure clear, well-qualified handovers to Account Executives.
• Use data to improve performance: Monitor activity and results, identify where support is needed, and turn insights into practical actions.
• Support hiring and onboarding: Help assess candidates and get new team members up to speed through structured training and ongoing support.
• Build a collaborative culture: Encourage open feedback, shared learning, and accountability while keeping the team motivated.

WHAT YOU’LL BRING

• 1-2+ years of direct experience managing BDRs/SDRs with a proven track record of consistently achieving team quota goals & up leveling direct reports.
• 4+ years experience in a BDR, SDR, or similar B2B sales role, with a track record of generating qualified opportunities and meeting targets especially in fintech, payments, B2B and travel verticals.
• Experience in mentoring, onboarding, or coaching colleagues—whether as a manager, team lead, or a strong individual contributor ready for the next step in your career!
• Strong outbound prospecting skills, including account research, cold calling, personalized outreach, and objection handling.
• The ability to give clear, constructive feedback and adapt your coaching to different experience levels.
• A hands-on mindset and a willingness to get involved, test ideas, and solve problems alongside your team.
• Confidence using CRM systems and sales tools (we use Hubspot), with a structured approach to tracking activity and keeping data accurate.
• Strong communication and organizational skills, with the ability to balance your own contribution with supporting others.
• A collaborative approach that combines empathy, ownership, and clear expectations.

WHAT WE OFFER