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Brighte
Sydney, NSW
Source: Brighte careers · View original posting
From Brighte's posting. “We” and “our” refer to the employer.
Senior Collections & Claims Specialist
Our mission is to make consumer energy resources affordable and accessible for everyone.
Brighte is building the platform to enable and accelerate the energy transition by making it easier, more affordable, and less risky to buy and sell energy equipment.
We’re a purpose-led, fast-growing business focused on sustainability, innovation and putting people first. In 2025, Brighte was named an AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies.
As a Senior Collections & Claims Specialist, you’ll manage complex arrears, collections, and account dispute matters across a diverse portfolio of customer and vendor accounts.
This is a role for someone who can look beyond an overdue balance to understand what is driving the issue. You’ll investigate matters that may involve financial hardship, incomplete or delayed work, installation concerns, property damage, defective goods, disputed services or unresolved vendor performance issues.
Working closely with customers, vendors, and internal teams, you’ll assess each situation, determine the appropriate path forward, and negotiate sustainable outcomes and recover outstanding debt where appropriate.
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