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Appnovation Technologies
Toronto, Montreal
Source: Appnovation Technologies careers · View original posting
From Appnovation Technologies's posting. “We” and “our” refer to the employer.
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.
We’re putting together a dedicated delivery pod to build and run an internal agent platform on AWS Bedrock AgentCore for a global life sciences client. The pod works as one team with the client’s engineers to deliver the platform other teams will build their agents on.
In this role you make the platform visible and dependable. You’ll build the OpenTelemetry instrumentation, observability integrations, tracing, SLOs, alerting, and cost monitoring for token and compute spend. When an agent is slow, wrong or expensive, your work is how the team finds out and fixes it. This is a named-team engagement, so the person we propose is the person who starts.
ROLE RESPONSIBILITIES
Build OpenTelemetry instrumentation standards for agents, tools and platform services, and make it easy for teams to adopt.
Connect AgentCore Observability and CloudWatch with the client’s existing observability tools (e.g., Datadog, Splunk, Grafana).
Set up end-to-end tracing across agent steps, model calls, tool calls and multi-agent handoffs so issues can be traced to their source.
Define SLOs for latency, availability and error rates, and build alerting that is useful and not noisy.
Track token usage and compute spend by team, agent and environment, with dashboards, budgets and alerts for unexpected spikes.
Write runbooks, support incident response and run post-incident reviews that lead to real fixes.
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