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dealpath
New York City, New York
Source: dealpath careers · View original posting
From dealpath's posting. “We” and “our” refer to the employer.
Dealpath is looking for a self-motivated Customer Success Analyst to join our growing team in New York City!
If you're interested in starting a career in Customer Success, this is a great place to start it. You'll help institutional real estate firms get the most out of Dealpath by building the configurations that shape how they run their deals. Your work frees up our CSMs to spend their time with customers.
The Customer Success team is supportive and collaborative, and they'll be with you as your career grows. You'll build the experience to move into roles like Customer Success Manager, and you'll have a real path to get there at Dealpath.
You're excited about this opportunity because you will:
Build customer configurations from start to finish, picking up requests from CSMs in Asana and seeing each one through to a finished result
Jump in on platform questions and support requests so customers can keep moving on their deals
Develop deep product expertise and become the person customers and teammates turn to Work with CSMs, Product, and Engineering to spot patterns, then turn them into automation and new features
Dealpath is the world's largest and most trusted AI-powered operating system for real estate investing. To date, the platform has powered more than $10 trillion in transactions, partnering with hundreds of firms, including leading global institutions such as Blackstone, Nuveen, LaSalle, CBRE IM, MetLife, Newmark, New York Life, UBS, Manulife, DWS, and Principal.
By bringing together the only private exchange for institutional real estate listings, investment data, and intelligent execution workflows into a single platform, Dealpath enables firms to capture more opportunities, make faster decisions, execute efficiently, and deliver superior returns.
Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital.
We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture, we'd love to meet you.
Interview Process Notice
Dealpath conducts interviews via video conference. To support our interviewers with accurate note-taking, we may use AI-assisted transcription tools during your interview sessions. By participating in the interview process, you acknowledge that interviews may be recorded or transcribed using these tools for note-taking purposes only. Transcripts are used solely for internal evaluation and are not shared outside of the hiring team.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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