layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - [US DC] Senior Specialist, Asset Protection at HelloFresh

Monitor cameras and alarms across multiple locations and provide feedback to frontline management teams.
Manage access control, video management, emergency altering, and other safety and security systems around the network.
Respond to and resolve emergency escalations by managing the emergency action plan, and other safety and security standards.
Identify In progress incidents leveraging technology, reporting and surveillance tactics.
Identify, escalate field escalations to the special operations center at the direction of AP leadership
Respond to incidents and submit appropriate documentation for all incidents following AP policy and procedures.
Provide service and a working experience that meets the needs of the team members and management teams
Demonstrate a culture of ethical conduct, safety, and compliance
Work with integrity and professionalism in a customer service environment
Manage site teams during incidents and provide escalation support to senior leaders
Use continuous improvement principles to identify ways to improve our processes and results
Effectively listen, build rapport and communicate at all levels; are confident sharing ideas and trends
Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
Preferred requirements: Associate degree or equivalent in criminal justice or similar field
Must be at least 21 years of age or older
2-3 years of command center (911 Center) experience, Asset Protection /Loss Prevention field experience
Welcoming and helpful attitude toward visitors and other team members
Ability to learn and adapt to current technology needs
Effective communication skills
Work both independently and working in teams
Proficiency in Google apps (Gmail, drive, sheets, etc.)
At HelloFresh, you’ll get a competitive Salary & 401k company match that vests immediately upon participation, generous parental leave of 16 weeks & PTO policy, as well as paid holidays off, $0 monthly premium and other flexible health plans, amazing discounts, including up to 75% off HelloFresh subscription, and emergency child and adult care services. It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
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[US DC] Senior Specialist, Asset Protection

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