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Huntington Bank
Akron, OH; Operations Center; Columbus, OH; Waterloo, IA; Minnetonka, MN
Source: Huntington Bank careers · View original posting
From Huntington Bank's posting. “We” and “our” refer to the employer.
Description
Responsible for the overall effective management of delinquency levels for an assigned portfolio of accounts within the 30–89 day aging categories. This involves making outbound calls and sending letters to delinquent customers as necessary to collect past-due amounts, reconciling moderately complex payment and billing histories, and negotiating payment arrangements.
Periodically pulls and analyzes credit information from various sources to recommend appropriate actions on problem accounts, up to and including repossession, modification where appropriate, and/or transfer of accounts to late-stage collections or the Financial Recovery group. This role may also involve direct contact with program/dealer partners and/or other servicing sources to assist with problem accounts and reconciliations.
Determines the appropriate time to place customers in default status and follows the appropriate steps to do so.
Recommend paths to resolution for customers and internal stakeholders, including negotiated payment arrangements and recommendations for modification, default, or repossession.
Compensation
$21.00 - $41.50 Hourly
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.
In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Huntington is an Equal Opportunity Employer.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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