layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Field Director Services - Fort Worth, TX at The Home Depot

· 15% - Cross-Functional Collaboration - Regularly engages with and communicate initiatives to field leadership including RVPs, regional support teams, and DMs to ensure field connectivity.
· 65% - Services Leadership - Responsible for achieving profitability for assigned geography by ensuring sales teams are meeting or exceeding targets for sales plans. Responsible for handling escalated customer issues in partnership with field leadership. Lead field associates to develop and reinforce selling and operational skills and desired behaviors through education, coaching, mentorship, and motivation. Analyze and interpret sales (ie, pipeline, conversion, gross/net/POS sales), financial (ie, installed revenue, gross margin, operating profit, EBIT) and operational (ie, cycle time, customer satisfaction, provider capacity, utilization and in-stock, safety, compliance) metrics across assigned services area. Identify opportunities and implement appropriate game plans for improvement. Ensure safety standards are in compliance with THD, state, and federal regulations. Execute Home Services strategy consistently across assigned services area to deliver growth, profitability, and an enhanced customer experience.
· 20% - Talent Management - Optimize diverse talent through a demonstrated commitment to equal employment opportunity. Oversee talent decisions and retention strategies for a team of high-performing employees and hourly associates across a large geographical area.
Direct Manager/Direct Reports: · This Position typically reports to Senior Director Services
· This Position has 6 Direct Reports
Travel Requirements: · Typically requires overnight travel more than 50% of the time.
Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions: Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors

Field Director Services - Fort Worth, TX

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