Receptionist

Greet and direct visitors, answer telephone and perform general clerical and customer service work in support of an office, department, school or unit.

Stanford University is seeking a Receptionist to greet and direct visitors, answer telephone and perform general clerical and customer service work in support of an office, department, school or unit.

PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks.

Frequently sitting.

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

Rarely twist/bend/stoop/squat, kneel/crawl.

• - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Responsibilities

• Core Duties: Greet, sign in and route visitors to appropriate individuals.
• Answer phones and serve as a resource on unit procedures and general inquiries.
• Maintain employee and department directories.
• Ensure adherence to security by following procedures; monitor logbook; issue visitor badges.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Schedule conference rooms and/or permits as appropriate.
• Sort and distribute mail. Receive and sign for delivery of packages.
• Maintain the general filing system.
• Monitor the use of supplies and equipment.
• May be responsible for petty cash.
• May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit(s).
• Minimum Education and
• Experience
• High School diploma or equivalent.
• Knowledge, Skills and Abilities: Excellent customer service and interpersonal skills.
• Excellent listening and verbal communication skills.
• Strong telephone skills.
• Demonstrated professionalism, maturity and tact.
• Basic computer skills and demonstrated experience with office software and email applications.