layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - eClinicalWorks (eCW) Trainer - Arizona at HealthOp Solutions

Deliver best-practice eClinicalWorks training to new hires, existing employees, and healthcare providers.
Conduct structured new-hire training sessions each Monday and Tuesday.
Travel to clinic locations throughout Arizona to provide provider go-live and at-the-elbow support.
Train front office, back office, clinical, billing, and provider users on applicable eCW workflows.
Deliver both in-person and remote training sessions using Microsoft Teams and other approved technology.
Provide continuing education and refresher training for existing eCW users.
Partner with the IT department to review, troubleshoot, and resolve EMR-related help-desk tickets.
Utilize the eClinicalWorks support ticket system to research and address system-related issues.
Manage eClinicalWorks ePrescription and Electronic Prescribing of Controlled Substances (EPCS) licensing applications and provider onboarding.
Participate in full eClinicalWorks implementation projects, including migrations from existing EMR platforms to eClinicalWorks.
Provide hands-on support during system implementations, clinic transitions, and provider go-lives.
Evaluate and optimize eCW workflows for providers, clinical staff, administrative teams, and clinic operations.
Identify opportunities to improve efficiency, system utilization, and the overall user experience.
Assist with collecting, maintaining, and distributing training checklists and documentation.
Collaborate on innovation and process-improvement initiatives designed to improve operational efficiency and patient care.
Manage multiple training, implementation, and optimization projects simultaneously.
Assist with Training & Development initiatives and administrative responsibilities as needed.
Serve as a knowledgeable and approachable eCW resource for employees and providers.
Required Qualifications
Previous professional experience as an eClinicalWorks (eCW) Trainer is required.
Strong hands-on experience utilizing eClinicalWorks in a healthcare environment.
Strong understanding of EMR workflows across front office, back office, clinical, billing, and provider functions.
Experience using or supporting the eClinicalWorks support ticket system.
Strong knowledge of healthcare practice workflows and EMR functionality.
Comfortable providing hands-on, at-the-elbow training and go-live support.
Strong presentation, teaching, and group facilitation skills.
Ability to train users with varying levels of technical and EMR experience.
Proficiency providing remote training and technical support through Microsoft Teams.
Strong verbal and written communication skills.
Excellent organizational, troubleshooting, and problem-solving abilities.
Ability to manage multiple projects and priorities simultaneously.
Ability to collaborate effectively with providers, clinical staff, operations, leadership, and IT teams.
Ability and willingness to travel regularly throughout Arizona.

eClinicalWorks (eCW) Trainer - Arizona

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