layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Outpatient Non-Clinical Navigator at Houston Behavioral Healthcare Hospital

Education: Bachelors required with Mental Health Clinical Emphasis or related field preferred.
Certifications: CPR (Upon completion in Orientation or have a current CPR) and Hospital De-escalation Certification (Upon completion in Orientation)
Bilingual preferred.
Experience: At least 1-5 years experience or combination education and experience working with Adults, Adolescents, caregivers and families with addiction and mental health needs, preferred.
Job Duties: Completing screenings of adults and/or adolescents both internally and externally to assess eligibility for Outpatient program requirements
Assist and support the transition of patient care from various levels of care across the behavioral healthcare system including continuum of care within the community
Provide assistance with coordinating transportation to and from programming via Medical Transportation Services and/or Concierge Transportation.
Actively manage and track outside and internal referrals to the Outpatient Program.
Build a resource bank of regularly updated online mental health resources, and make them available to HBHH Care Team, HBHH staff, family members, community stakeholders, and community mental health partners
Actively meet with internal departments (UR, Business Office, Intake, Inpatient, etc.) and coordinate care between departments for Step Down Processes.
Communicates changes in patients status appropriately with the HBHH Outpatient Clinical Team
Maintains and communicates on patient outreach and daily activities for cases assigns as directed by Outpatient Director
Reviews system related tasks and email instructions throughout the day for management of daily responsibilities in order to effectively and thoroughly manage all assigned patient cases to completion
Adhered to HBHH departmental policies and procedures, which include accreditation standards, Trauma Informed Care, Patient Safety Initiatives, Patient Rights, and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards
Develop partnerships with community mental health entities that establishes processes and protocols for inter-agency communication, referrals, and behavioral health patients

Outpatient Non-Clinical Navigator

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