layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr IT Systems Administrator at Waabi

End User Support & IT Operations
Provide onsite technical support for employees at the San Francisco, CA location, including hardware, software, networking, and access issues
Serve as a trusted IT partner for local teams, providing timely troubleshooting and solutions
Support remote users and collaborate with IT team members across other Waabi locations
Participate in the IT Support on-call rotation to provide after-hours support as needed
Manage incidents and requests through Jira Service Management, ensuring timely resolution and clear communication
Create and maintain technical documentation, knowledge base articles, and standard operating procedures
Endpoint Management & Device Lifecycle
Administer endpoint management platforms for Windows, macOS, and Linux devices
Support device enrollment, configuration profiles, security policies, application deployment, and compliance reporting
Assist with zero-touch deployment processes using technologies such as Windows Autopilot and Apple Business Manager/Automated Device Enrollment
Manage workstation lifecycle including provisioning, configuration, troubleshooting, replacement, and retirement
Support mobile device management and secure BYOD access workflows
Maintain accurate hardware inventory and asset management records
Identity & Access Management
Support user lifecycle management including onboarding, offboarding, account provisioning, and access changes
Manage and administer identity, access, and collaboration platforms such as Okta, Google Workspace, or similar systems
Support group management, permissions, and access policies
Assist with SSO integrations and SaaS application access management
Help implement secure access practices aligned with company security requirements
Site Infrastructure & Workplace Technology
Own day-to-day IT operations for the San Francisco office, including: Workstations and peripherals
Printers and print services
Conference room technology and A/V systems
Network connectivity troubleshooting
Physical IT infrastructure
Support wired and wireless network troubleshooting, including switches, patch panels, and cabling
Partner with Facilities and vendors on office technology projects, expansions, and improvements
Assist with deployment and maintenance of physical technology infrastructure
Support specialized engineering and lab environments as needed
Linux Systems & Server Administration
Administer, patch, and maintain Linux servers and workstations supporting engineering, R&D, and office environments
Manage user accounts, permissions, and configuration via standard Linux tooling and scripting (Bash/Python)
Support Linux-based endpoint provisioning, imaging, and configuration management for engineering and lab users
Monitor system health, logs, and performance, and troubleshoot Linux-specific issues across compute and networked storage
Maintain security hardening, patch management, and compliance for Linux systems
Security & Compliance Support
Support implementation and maintenance of endpoint security standards and controls
Assist with device compliance monitoring, patch management, and security remediation activities
Follow established security processes and help improve operational controls
Support audits and compliance initiatives through documentation, reporting, and evidence collection
Partner with security teams to investigate and remediate endpoint-related issues
Process Improvement & IT Scaling
Identify opportunities to improve IT workflows, automation, and employee experience
Contribute to scalable processes that support Waabi’s growth
Improve documentation, knowledge sharing, and support practices across the IT organization

Sr IT Systems Administrator

Employer job description

About the Role

You will…

Qualifications

Perks/Benefits:

About this listing