layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr Systems Analyst at Walt Disney

Managing project tasks for the deployment of Maximo related application across mobile and desktop environments
Facilitate training for supported systems with users at all levels
Assist users through training and knowledge sharing to enhance understanding and capabilities
Communicate system impairments, outages, and resolution to the user community
Grow team analysts through mentorship, sharing of best practices, and documenting solutions
Troubleshooting general systems maintenance tasks (i.e., creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)
Identify and seek resolution to issues at all application/network/interface/technology/database levels of supported services
Leverage internal system tools to enhance capabilities for users and implement requirements for requested enhancements (no-code toolsets)
Working a variety of shifts to support deployment schedules
Proven ability to work independently with minimal supervision
Automate internal processes and increase the efficiency of recurring tasks
Guiding strategic initiatives for team analysts as Subject Matter Expert
Required Qualifications & Skills: Proven Database experience utilizing SQL/Oracle query language, including writing complex queries
Self-starter with the ability to identify gaps/needs and work to improve/resolve through necessary channels
Understanding of business impacts and emergent issues, prioritizing risk to decrease resolution time
Strives to achieve high customer service satisfaction
Ability to complete/prioritize projects autonomously and communicate proactively to ensure leadership awareness
Detail-oriented with solid communication skills
Demonstrated partnering skills with local and distributed work teams
Flexibility to adapt to changing priorities in a dynamic environment
Provide after hours on-call support for the client group in a team rotation
Ability to be flexible with work schedule, including weekends and holidays
Comfortable with facilitating/speaking with small to large groups in meeting and training environments
Demonstrated problem solving skills, as well as continuous improvement process skills
Ability to analyze business solutions to recommend efficient technical needs

Sr Systems Analyst

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