Sr. Director, Project Management

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow.

We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

The Sr. Director, Project Management is a senior delivery executive responsible for overseeing the successful execution of a broad portfolio of large, complex, client-facing projects across the region. This individual provides strategic direction, leadership, and accountability for a team of project management professionals, including Program Executives, Project Directors, and Project Management Team Leads.

The role ensures delivery excellence through strong governance, client engagement, talent development, and cross-functional coordination. This leader partners closely with the PMO, which provides standardized tools, reporting, and processes aligned with the PMI framework.

Key Responsibilities

• Regional Project Portfolio Leadership
• Lead the planning, execution, and delivery of a diverse portfolio of external client projects across North America.
• Ensure that all projects are delivered on time, within scope, and within budget while meeting quality standards and client expectations.
• Drive accountability and ownership across the project leadership team to manage scope, schedules, financial performance, and risk.
• Team Leadership and Development
• Directly manage and support a team of senior delivery professionals, including Program Executives, Project Directors, and PM Team Leads.
• Provide coaching, performance feedback, and development opportunities to grow high-performing project teams.
• Ensure appropriate staffing and succession planning across the project delivery function.
• Client and Stakeholder Engagement
• Serve as an executive point of contact for key clients, helping to ensure satisfaction, address escalations, and maintain long-term relationships.
• Collaborate with Sales, Engineering, Operations, and Finance to align delivery strategies with business objectives and client commitments.
• Delivery Governance and Collaboration with PMO
• Work in partnership with the Director, PMO to enforce and improve project governance, delivery standards, tools, and performance metrics.
• Support portfolio reporting, capacity planning, lessons learned, and continuous improvement initiatives.
• Operational and Financial Performance
• Monitor and manage portfolio-level KPIs, including on-time delivery, budget adherence, margin performance, and resource utilization.
• Support commercial negotiations and contract adherence in collaboration with Legal and Finance.
• Identify and mitigate risks that could impact project success or client relationships.
• Required Knowledge, Skills, Abilities (must be able to be ascertained from the resume):
• 12+ years of progressive experience in project management and delivery leadership
• 5+ years leading a team of senior project leaders (Program Executives, Project Directors, etc.)
• PMP certification or equivalent project management credentials
• Demonstrated success in managing large, complex project portfolios in client-facing environments
• Strong command of PMI standards, project financials, and delivery governance
• Executive-level leadership and team development
• Strategic portfolio oversight and decision-making
• Strong client relationship and negotiation skills
• High resilience and adaptability in a fast-paced environment
• Deep understanding of project controls and financial management
• Collaborative approach to cross-functional leadership and problem-solving
• Operational rigor with a continuous improvement mindset