Associate Integration Specialist

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range:

$71,600 - $82,000

As an Associate Integration Specialist, your essential job functions will include the following:

• Design, create and maintain translation maps, application programs, batch scripts and integration points to meet trading partner requirements.
• Perform system configuration, mapping, testing and management for EDI/Integration-based transactions and processes.
• Interact with network engineering, application development and database administration functions to ensure availability, reliability and scalability of EDI systems to meet business demands.
• Conduct research and recommend options for the enhancement and sustainability of core Integration systems.
• Work with users for the coordination, implementation and communication of the organization’s Electronic Data Interchange (EDI) and Integration systems, including Inbound/ Outbound Document receiving, delivery and tracking, Process Audits, Document Mapping, Service Providers, and  Integration Points.
• Responsible for ensuring that EDI-related production and procedures are maintained and properly executed, including development, change requests, and enterprise integration projects.

Provide EDI and integrations point customer support activities to Trading Partners, business users, service providers and IT staff. Identify potential issues; respond to error messages and participate in troubleshooting/resolution activities. Perform analysis of issues then recommend and perform modifications to EDI/Integration systems to improve efficiencies, reliability and performance.

Responsible for monitoring all EDI/Integration files to assure successful and timely receiving and sending of data. Participate in design/code reviews to assure EDI/Integration team procedures and standards are following (areas include change management, documentation, best practices).

Monitor the health of EDI/Integrations systems and take the necessary corrective actions and report incidents to management.

Assist with establishing and implementing policies, procedures, and technologies to ensure EDI/Integration system security.

Develop and maintain EDI process documentation.

Develop and maintain EDI training materials and systems documentation.

Project Management

Work closely with functional groups to assure project tasks are completed accurately, timely and with quality.

Document project tasks for scope boundaries, high-level requirements, and other aspects as needed.

Work with functional staff to develop training materials for EDI/Integrations related work flow processes and Information Technology systems.

Business Process Analysis

Analyze business functional work flow processes across EDI/Integration transactions executed by the company.

Interact with business users to identify desired work flow process modifications and enhancements related to EDI/Integrations across functional areas.

Document and model functional business area work flow processes and associated data, including both “as-is” current processes and “to-be” improved processes.

Participate in creation of business analysis standards and guidelines related to EDI/Integrations activities.

Business Requirements

Document high-level and detailed business requirements related to EDI work flows, business rules and data needs.

Communicate business requirements to the Information Technology staff.

Collaborate on Information Technology projects with various functional areas and staff to clarify business requirements, answer questions and resolve problems throughout projects and on-going support.

Collaborate with team members on the development and on-going use of audits and controls to monitor the daily transmission and collection of EDI/Integration files.

Work with trading partner enrollment and on-going relationships.

Monitor EDI/Integration relationships with customers, vendors and 3rd parties on a daily basis.

Requirements Management/Change Management

• Assist users of EDI/Integration documents and processes in the review of business requirements.
• Work with various functional staff to develop user acceptance test objectives, test plans and test scripts in order to verify and ensure that business requirements are achieved.
• Perform system tests and user acceptance tests of Information Technology system changes as agreed with various functional staff in test plans.
• Review technical analysis documents, technical designs, test scripts and test results to verify EDI/Integration requirements are understood and addressed completely, correctly and consistently.
• Participate in unit and integrated system test reviews as appropriate with Information Technology staff.
• Apply established mechanisms for tracking business requirements throughout the life of Information Technology projects.  Use mechanisms to verify all requirements have been addressed completely, correctly and consistently.
• Work with various functional and IT staff to apply established change management procedures for Information Technology projects to control scope.
• Facilitate documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects, using change management procedures.
• Performance Metrics
• Responsible for timely and accurate time and status reporting.
• Position Requirements
• Associate degree required and/or equivalent business experience.
• Knowledge of various file types and usage (X12, EDIFACT, XML, CSV. Flat Files).
• Experience with programming languages and techniques (Java, Python, Scripting).
• EDI/Integration translations and implementation background.
• EDI document background:  810, 850, 856.
• Various Communication Methods (FTP, SFTP, AS2, web services, etc.).
• Demonstration of developing improved processes.
• Strong communication and collaboration skills.
• Facilitation and negotiation skills.
• Ability to manage in a fast-paced environment to meet business needs/deadlines and adhere to project scheduled with minimal supervision.
• Competencies Required
• Results Orientation
• Agility
• Initiative
• Influence
• Customer Focus
• Learn Quickly
• Recognize Implications
• Apply Knowledge
• Physical Job Requirements
• Sit for long periods of time.
• Continuous viewing from and inputting data to a computer screen.
• Drug Policy
• Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
• This position is targeted to be closed on: 2027-01-01