layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Population Health Specialist at Akido

Population Health & Care Gap Management
Identify patients with open quality, preventive, and chronic care gaps through approved reports, registries, and work queues.
Conduct outreach through phone calls, text messaging, patient portals, and other approved communication channels.
Coordinate Annual Wellness Visits, preventive screenings, immunizations, specialty referrals, chronic disease follow-up, and diagnostic testing.
Document outreach efforts, patient responses, barriers, and intervention outcomes accurately and timely.
Prioritize patient outreach based on clinical risk, health plan requirements, and organizational goals.
Patient Engagement & Care Coordination
Serve as a primary point of contact for assigned patient populations.
Educate patients on preventive care recommendations and available healthcare resources within scope of practice.
Assist patients with scheduling, referrals, transportation resources, and healthcare navigation needs.
Collaborate with clinical and operational teams to address barriers impacting care completion.
Escalate clinical concerns and complex patient needs to the appropriate licensed team members.
Quality & Value-Based Care Support
Support HEDIS, STAR, risk adjustment, Medicare Advantage, Medi-Cal, and other value-based care initiatives.
Review quality reports and assigned patient lists to identify intervention opportunities.
Assist with chart review, data validation, documentation improvement, and quality audits.
Monitor progress toward care gap closure and quality performance goals.
Follow standardized workflows to ensure accurate quality reporting and compliance.
Data Management & Reporting
Maintain accurate records within the electronic health record (EHR) and population health platforms.
Track outreach volume, completion rates, and unresolved patient barriers.
Prepare routine reports and communicate trends, risks, and workflow issues to leadership.
Maintain confidentiality and comply with HIPAA, privacy, and security regulations.
Collaboration & Continuous Improvement
Work collaboratively with physicians, advanced practice providers, nurses, medical assistants, referral coordinators, and clinic operations teams.
Participate in team meetings, quality reviews, and process improvement initiatives.
Support implementation of new population health programs and workflow enhancements.
Perform other duties as assigned.
Required Qualifications
High School Diploma or equivalent required.
Minimum two (2) years of experience in healthcare operations, population health, patient outreach, care coordination, managed care, or quality improvement.
Experience utilizing EHR/EMR systems and Microsoft Office applications.
Strong communication, customer service, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, metric-driven environment.
Ability to work effectively with diverse patient populations and interdisciplinary teams.
Knowledge of HIPAA and patient privacy requirements.

Population Health Specialist

Employer job description

Key Responsibilities

Preferred Qualifications

Benefits

Salary range

Equal opportunity and accommodations

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