Customer Service Representative

Are you a detail-oriented professional who enjoys building strong customer relationships and keeping projects on track? Join

Serigraph's Specialty Graphics team as a Customer Service Representative

, where you'll play a key role in delivering exceptional service and ensuring customer orders move seamlessly from entry to shipment.

What You'll Do: As a Customer Service Representative, you'll serve as the primary connection between customers, sales teams, and production operations. Your focus will be on providing outstanding support, managing orders accurately, and ensuring customers receive a best-in-class experience.

Key Responsibilities:

• Enter and process customer orders accurately and efficiently.
• Coordinate production schedules to meet customer deadlines and business needs.
• Manage shipment logistics and expedite orders when necessary.
• Communicate with customers, sales representatives, and operations teams regarding order status, schedules, and updates.