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Amazon
Sunnyvale, CA
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
Amazon's devices are moving from responding to what customers say to perceiving the world around them. Echo, Fire TV, Ring, and the next generation of ambient devices increasingly see, hear, and remember so they can be genuinely helpful. That capability only earns a place in the home if customers trust how it handles what it perceives.
We are looking for a Senior Technical Product Manager to own the product vision and roadmap for Ambient Trust. You will define how always-on perceiving devices respect the physical space and the people in it, and you will turn that into shipped customer experiences, from today's early real-time visual features to a broad ambient transparency and control surface across the device fleet. You will work across product, engineering, science, design, hardware, legal, and privacy to make trust a reason customers choose our devices.
Key job responsibilities
Own the multi-year product vision, strategy, and roadmap for Ambient Trust across perceiving surfaces (including voice, vision, and ambient sensing).
Define the customer experience for ambient transparency and control
Advance real-time visual understanding experiences from early release toward dependable activation, accuracy, broader device coverage, and proactive, opt-in capabilities.
Write the narratives and requirements that align leadership and partner teams, and represent Ambient Trust in cross-organization reviews with Product, Hardware, Engineering, Legal, Responsible AI, and Privacy.
Define the metrics that prove ambient experiences are both trusted and useful, and use them to prioritize.
Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering, and customer-centric design.
To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually
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