layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Attain
Chicago, IL; New York, NY
Source: Attain careers · View original posting
From Attain's posting. “We” and “our” refer to the employer.
Built for consumers and companies, alike. In a world driven by data, we believe consumers and businesses can coexist. Our founders had a vision to empower consumers to leverage their greatest asset—their data—in exchange for modern financial services. Built with this vision in mind, our platform allows consumers to access savings tools, earned wages and rewards without cost or hidden fees. In exchange, they give permission to use their real-time data for research, insights and targeted advertising.
At Attain, your contribution will help us build a more equitable and efficient data sharing ecosystem—whether helping consumers access modern financial services or businesses leverage data to achieve better outcomes. You’ll have the opportunity to work directly with hands-on leaders and mission-driven individuals every day.
We are hiring this role to be based out of either Chicago, IL or New York, NY. At the moment, we are targeting candidates who are currently based in those markets. Thank you for understanding!
The Ad Operations & Automation Lead is the technical subject matter expert within Client Services. You will own complex escalations, manage our offshore Ad Ops team, and drive enablement across CS, directly enabling client retention and revenue growth. Beyond day-to-day technical ownership, you’ll focus on scaling the quality and depth of service we deliver to clients through AI, automation, and process design, in close partnership with our Product team.
Triaging and resolving escalations from CS and offshore Ad Ops on pixel/tag issues, DSP setups, and PMP deal health.
Running a weekly sync with the offshore team—reviewing QA output, setting priorities, and coaching on complex cases.
Meeting with Associate Directors of Client Services to understand knowledge gaps and progress ongoing training and playbook development.
Reviewing recurring manual workflows and partnering with Product on automation recommendations.
Joining a client call with a CS lead to troubleshoot a measurement discrepancy or support a campaign kick-off.
At the End of Your First Year, You’ll Have Helped Us
Elevated the technical capability of the CS team through structured enablement, playbooks, and hands-on coaching.
Built and shipped at least one meaningful automation that reduces manual work across CS or Ad Ops.
Established a scalable escalation framework that keeps the majority of issues from reaching Product/Engineering.
Driven measurable improvements in PMP deal health and performance.
We’re excited to hear from you.
At Attain, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn’t match every detail of the job description. If we don’t see something that immediately fits, we will keep your resume on file for future opportunities.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted: